This Privacy Policy explains how VillaXYZ ("we", "us") collects, uses, and safeguards personal information when you use our website and services.
Information we collect
- Account details such as name, email address, and phone number.
- Booking details including check-in dates, guest counts, and payment metadata (we never store full card numbers).
- Technical data such as IP address, device type, and pages visited.
How we use it
- To process bookings, communicate confirmations, and provide 24/7 support.
- To improve our platform through anonymised analytics.
- To comply with legal obligations in Indonesia and the countries our partners operate in.
Sharing
We share the minimum data required with villa hosts, payment processors, and email delivery services. We never sell personal data.
Your rights
You may request a copy, correction, or deletion of your data at any time by writing to our support team.
